Legal notice
CPRO FOOD online shop (cprofood.com) · Operated by CERAL S.A. · Version: June 2026
1. Service provider
The provider of the CPRO FOOD online shop (cprofood.com, brand: cPro / CPRO FOOD) and the party responsible for information obligations under the Belgian Economic Law Code is:
CERAL S.A.
Rue des Héros 38
B-4431 Loncin
Belgium
2. Contact
Email: info@cprofood.com
Postal address: CERAL S.A., Rue des Héros 38, B-4431 Loncin, Belgium
3. Company information
Legal form: Public limited company (S.A.) – Belgian joint-stock company
VAT number (TVA/BTW): BE 0427.291.334
Legal representative(s): Marco Hierling & Christian Maerzke
4. Hosting / technical provision
The online shop is operated and hosted via the Shopify platform:
Shopify International Limited
Victoria Buildings, 2nd floor, 1-2 Haddington Road
Dublin 4, D04 XN32, Ireland
Details on data processing in connection with hosting (including server logs and transfers to third countries) are set out in our Privacy Policy.
5. Person responsible for content
The person responsible for the content of the online shop is CERAL S.A. (address as stated in section 1), represented by Marco Hierling & Christian Maerzke.
6. Out-of-court dispute resolution
We are neither obliged nor generally willing to participate in dispute resolution proceedings before a consumer conciliation body, but we always endeavour to find an amicable solution. In Belgium, consumers may contact the following bodies:
- Service de Médiation pour le Consommateur / Consumentenombudsdienst (federal consumer mediation service) – mediationconsommateur.be / consumentenombudsdienst.be
- SPF Économie / FOD Economie (Federal Public Service Economy), in particular via the Belmed platform for online out-of-court dispute resolution – economie.fgov.be/belmed
Note: The former EU platform for online dispute resolution (ODR) was discontinued in 2025; reference is therefore made to the competent Belgian bodies.
7. Copyright & image credits
All content on this online shop (texts, images, graphics, logos, product information, and in particular the cPro / CPRO FOOD brand) is subject to copyright and related rights. Any use not expressly authorised requires the prior written consent of CERAL S.A. or the respective rights holder. Product illustrations are provided for guidance only and are not contractually binding in every detail.
Photo credits: Unless otherwise stated, images used originate from cPro / CERAL S.A. or have been licensed for use on this website.
8. Liability for content and links
Content has been prepared with the greatest care. To the extent permitted by law, cPro / CERAL S.A. does not guarantee the accuracy, completeness or timeliness of the content made available. Use of the website is at your own risk.
Contributions signed by their author reflect the opinion of that author and not necessarily that of cPro or CERAL S.A. If you notice incorrect or problematic content, please contact us at info@cprofood.com.
This website contains links to third-party websites (“external links”). Those sites are the responsibility of their respective operators. cPro / CERAL S.A. has no influence over the current or future design or content of linked pages and disclaims liability for third-party sites to the extent permitted by law.
9. Billing information
Sales via cprofood.com are made in the name and on behalf of cPro (CPRO FOOD), operated by CERAL S.A.
10. Data protection
Information on the processing of personal data is available in our Privacy Policy at cprofood.com/policies/privacy-policy.
For any data protection enquiries, please contact the details given in section 2 or the data protection email address: privacy@ceral.eu.